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Hosting Customer Service

On Site Technicians

Our staff of highly experienced professionals work literally within feet of our high speed web servers. Unlike other web presence providers, we do not co-locate our web servers in a distant facility. This translates into a staff that has close working knowledge of our systems. For any questions, please refer to our Contact Info page.

FREE 24 Hour E-mail Support

With a large staff of highly experienced web technicians, we are very quick to respond to support email 24 hours and 7 days a week. If we cannot offer a solution to a concern within a reasonable timeframe, we will invite you to call us or we'll call you directly. With years of experience in the web hosting community, HostingCentral has proven to be a winning combination of speed, reliability, service, and support! Most of our clients have found us to be significantly more responsive to their needs than other web hosting organizations.
For any questions, please refer to our Contact Info page.

Online Billing Interface

Every hosting account at HostingCentral gets password protected access to an online billing interface. Through this web-based interface, you can self-manage your accounts independently to perform operations such as updating account information and viewing account histories such as historical bills.
Using this interface you will be able to get updated information about your account at all times and it also reduces your customer service needs by automating customer inquiries

 


 

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